FREQUENTLY ASKED QUESTIONS
A: You need to click on the ‘Log In‘ option at the top right corner of our Website which would direct to a log-in screen. Under the REGISTER section fill out the essential details and click ‘REGISTER’. You are done.
Alternatively, you can also get a login with your Google and Facebook login credentials.
A: No, you do not need to make an account to shop with us. However, registering an account with us allows for faster checkout and personalized recommendations catered to your style. You’ll also be able to view the current, real-time status of your order within your Palkhi Fashion account. When checking out as a Guest, we’ll always give you the option to register your account in-case you change your mind.
A: Yes, we do offer coupons and special deals for our customers. You may sign up for our newsletter or follow us on social media to view these special deals from time to time. However, please note that some discount codes are only available on regular priced items and might not work on sale items.
A: No, only one coupon code is applicable per order. However, you can use a gift card available to you with one coupon/promo code.
A: To place an order, simply follow the steps below for a seamless ordering experience:
(1) Select the item you wish to place an order for (Select applicable size options)
(2) Add the item to your shopping cart.
(3) Click on your shopping cart to proceed to the checkout.
(4) Enter any applicable coupon codes or gift cards.
(4) When paying with Paypal, you will complete your purchase through the pop-up Paypal window.
(4) When paying with credit/debit card click “proceed to checkout”.
(5) Enter your billing & shipping details.
(6) Also, credit card details will be entered on the same page.
Woohoo! You’ve successfully placed an order. You will be able to view your order # and order details on the final screen. You’ll also receive an order confirmation e-mail at the e-mail address provided by you at checkout.
A: You’ll receive an order confirmation e-mail at the e-mail address provided by you at checkout.
Once your order is ready to be shipped, one of the team members from Palkhi Fashion will contact you through WhatsApp(+18322436842). He/She will send you pictures of the item(s) that you ordered with the measurement tape showing the size. Once you confirm everything is according to your selected size and requirements, item(s) will be checked thoroughly for any defects before it is packed and shipped.