Privacy Policy
This Privacy Policy ("Policy") outlines the practices and policies of palkhifashion.com ("Website," "we," "us," or "our") regarding the collection, use, sharing, and protection of your personally identifiable information ("Personal Information") when you access and use our Website. By accessing and using our Website, you acknowledge and agree to the terms and conditions set forth in this Policy.
Information We Collect
1. Personal Information: We collect Personal Information from you when you voluntarily provide it to us during various interactions, including:
a) Account Registration: When you create an account on our Website, we collect information such as your name, email address, postal address, phone number, and password.
b) Order Placement: When you place an order for our products, we collect information such as your name, email address, postal address, phone number, and payment details.
c) Communication: When you contact us through our customer service channels, such as email or telephone, we may collect information related to your communication, including your name, email address, and any other information you provide.
2. Automatically Collected Information: When you access our Website, we may automatically collect certain information about your device and usage patterns, including:
a) Log Information: We collect server logs that may include details such as your IP address, browser type, operating system, referring/exit pages, and timestamps.
b) Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your browsing activities, preferences, and interactions with our Website.
Use of Information
We use the information we collect for the following purposes:
a) Account Management: To manage your account, including authentication, customer support, and personalized experiences.
b) Order Processing: To process and fulfill your orders, including communicating with you regarding your order status and delivery.
c) Communication: To respond to your inquiries, provide customer support, and send you important updates and notifications related to your account and orders.
d) Marketing and Promotions: With your consent where required by applicable law, to send you marketing communications, offers, and promotions that may be of interest to you.
e) Analytics and Improvements: To analyze user behavior and preferences, improve our Website's functionality and performance, and enhance your overall experience.
f) Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, such as tax and accounting requirements.
Information Sharing and Disclosure
We may share your Personal Information in the following circumstances:
a) Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, delivering orders, conducting analytics, and other necessary services. These service providers are contractually obligated to maintain the confidentiality and security of your information.
b) Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests or orders.
c) Protection of Rights: We may disclose your information to protect our rights, safety, or property, as well as those of our users and the public, including enforcing our agreements, terms, and policies.
Data Retention and Security
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. We implement reasonable security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights and Choices
a) Access and Update: You have the right to access and update the Personal Information stored in your account. You can do so by logging into your account or contacting us directly.
b) Marketing Communications: You have the option to opt out of receiving marketing communications from us. You can exercise this choice by following the instructions provided in our communications or by contacting us directly.
c) Cookies and Tracking Technologies: You may adjust your browser settings to reject cookies or alert you when cookies are being used. However, please note that disabling cookies may impact your experience on our Website.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those websites before providing any Personal Information.
Children's Privacy
Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect Personal Information from children. If we become aware that we have collected Personal Information from a child without parental consent, we will take steps to delete such information.
Changes to the Privacy Policy
We may update this Policy from time to time to reflect changes in our practices and services. We will notify you of any material changes by posting the updated Policy on our Website. We encourage you to review this Policy periodically for the latest information on our privacy practices.
Customer Service
If you have any questions or concerns regarding this Privacy Policy, please contact our customer service team through the contact information provided below:
Please note that this Policy applies solely to the information collected by our Website and does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.