Privacy Policy

Effective Date: February 3, 2024

This Privacy Policy describes how Palkhi Fashion ("we," "us," or "our") collects, uses, and discloses information about you when you visit our website, ("Website"), and use our SMS and Email marketing service.

Information We Collect:

We collect several types of information from and about you when you interact with our Website, Email and SMS marketing service:

Personal Information:

  • When you create an account on our Website, we collect information such as your name, email address, postal address, phone number, and password.
  • When you opt-in to receive SMS notifications, we collect your phone number and consent for us to send you text messages.
  • When you place an order on our Website, we collect information about your order, including the products purchased, shipping information, and payment details.

Non-Personal Information:

  • We automatically collect information about your browsing activity on our Website, such as the pages you visit, the products you view, and the links you click. This information is collected using cookies and other tracking technologies.
  • We also collect information about your device, such as your IP address, browser type, operating system, and screen resolution.

How We Use Your Information:

  • We use your personal information to:
    • Process your orders and provide customer service.
    • Send you SMS notifications about your orders, including abandoned checkout reminders.
    • Send you text marketing offers and promotions.
    • Send you transactional texts, including requests for reviews.
  • We use your non-personal information to:
    • Improve our Website and SMS marketing service.
    • Personalize your experience on our Website.
    • Analyze how our Website and SMS marketing service are used.
    • For other internal business purposes.

Sharing Your Information:

  • We share your personal information with third-party service providers who help us operate our Website and SMS marketing service. These service providers are only permitted to use your information for the purposes we have authorized.
  • We share your opt-in data and consent for text messaging with messaging partners solely for the purpose of enabling and operating our SMS marketing program. We do not share this information with any other third parties for any other purpose.
  • We may also share your information if we are required to do so by law, such as in response to a subpoena or court order.

Cookies and Tracking Technologies:

  • We use cookies and other tracking technologies to collect information about your browsing activity on our Website. Cookies are small files that are stored on your device when you visit a website. You can control how cookies are used by adjusting your browser settings.
  • For more information about cookies and how to manage them, please visit

Your Choices:

  • You can opt out of receiving SMS marketing messages by replying "STOP" to any text message you receive from us.
  • You can also manage your cookie preferences by adjusting your browser settings.
  • You can access, update, or delete your personal information by logging into your account on our Website.

Data Retention:

  • We retain your personal information for as long as it is necessary to provide the services you have requested and for other essential purposes, such as complying with legal obligations or resolving disputes.


  • We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

Children's Privacy:

  • Our Website and SMS marketing service are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy:

  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us:

  • If you have any questions about this Privacy Policy, please contact us at:
    • Email:
    • Phone: +1(832) 243-6842
    • Address: 9412 South Texas 6, Houston, TX 77083

Additional Notes:

  • This Privacy Policy is intended to be all-inclusive and reflects our best knowledge and research. However, please note that laws and regulations governing privacy may change over time. We will keep this Privacy Policy updated to reflect any relevant changes.
  • By using our Website and SMS marketing service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.