Terms & Conditions | Palkhi Fashion | Indian Clothing Store Online USA

Effective Date: April 13, 2026

1. Introduction and Acceptance Welcome to Palkhi Fashion. These Terms of Service ("Terms") govern your access to and use of the Palkhi Fashion website located at www.palkhifashion.com (the "Website"), including any content, functionality, and services offered on or through the Website (collectively, the "Services"). Palkhi Fashion ("Company," "we," "us," or "our") operates the Website and Services.

Please read these Terms carefully before using the Website or Services. By accessing, browsing, or using the Website or Services, or by clicking to accept or agree to the Terms when this option is made available to you, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, found on our Website ("Privacy Policy"), which is incorporated herein by reference. If you do not agree to these Terms or the Privacy Policy, you must not access or use the Website or Services.

2. Privacy Policy Our Privacy Policy explains how we collect, use, and disclose information about you. By agreeing to these Terms, you also agree to the terms of our Privacy Policy.

3. Eligibility The Website and Services are intended for users who are 18 years of age or older. By using the Website or Services, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet these requirements, you must not access or use the Website or Services.

4. User Accounts

4.1. Account Creation: To access certain features or place orders, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
4.2. Account Responsibility: You are responsible for safeguarding your account password and for any activities or actions under your account, whether or not you have authorized them. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
4.3. Account Termination: We reserve the right to suspend or terminate your account at any time, for any reason or no reason, in our sole discretion, including for violation of these Terms.

5. Website Use and Prohibited Conduct

5.1. Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Services for your personal, non-commercial use only, strictly in accordance with these Terms.
5.2. Prohibited Uses: You agree not to use the Website or Services:
- In any way that violates any applicable federal, state, local, or international law or regulation.
- To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website or expose them to liability.
- To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
- To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
- To interfere with or disrupt the integrity or performance of the Website or Services or the data contained therein.
- To attempt to gain unauthorized access to the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
- To use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website, without our prior written consent.
- To reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as incidental to normal web browsing or as expressly permitted.

6. Products, Pricing, and Orders

6.1. Product Information: We strive to display accurate product information, including descriptions and images (colors). However, we do not warrant that product descriptions, colors, or other content on the Website are accurate, complete, reliable, current, or error-free. Actual colors may vary depending on your monitor. Sizing information is provided for guidance; fit may vary.
6.2. Pricing and Availability: All prices are shown in U.S. dollars unless otherwise indicated. Prices, promotions, and availability are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice (including after you have submitted your order).
6.3. Order Acceptance: Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order in our sole discretion. Order acceptance occurs when we ship the ordered products. We may refuse service, terminate accounts, remove or edit content, or cancel orders at our discretion.
6.4. Payment: You agree to pay all charges incurred by you or on your behalf through the Website, at the prices in effect when such charges are incurred, including all shipping and handling charges and applicable taxes.
6.5. Shipping and Returns: All purchases through our Website are subject to our Shipping Policy and Return & Refund Policy, which detail shipping, delivery, returns, and refunds.

7. SMS/Text Messaging Service

7.1. Consent & Enrollment: By subscribing to Palkhi Fashion’s SMS service, you agree to receive recurring automated marketing and transactional text messages at the phone number provided. Enrollment occurs through several methods, including online (checkout or pop-ups), in-store verbal opt-in, or texting a keyword like "JOIN". Consent is not a condition of purchase. By opting in, you confirm that you are the authorized user of the mobile number provided.
7.2. Message Content & Frequency: Message types include transactional (order updates) and marketing (promotional offers). Frequency varies based on interactions and promotions.
7.3. Opt-Out & Support: * To Unsubscribe: Reply STOP to any message received. You will receive one final confirmation text.
- To Get Help: Reply HELP to any message or contact our support team.
- Service Limitations: Even after opting out of marketing texts, you may still receive essential transactional messages regarding active orders or account security.
7.4. Charges & Carrier Liability: Standard message and data rates may apply according to your individual mobile plan. Palkhi Fashion is not responsible for any charges incurred from your wireless carrier.
7.5. Technical Disclaimers: We may change the short code or phone number used for this service and will notify you when this happens. We are not liable for delayed or undelivered messages, or for any errors in the content sent via SMS.

8. Intellectual Property Rights The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Palkhi Fashion, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You must not use such marks or materials without the prior written permission of the Company.

9. Disclaimers of Warranties YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE.

WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

10. Limitation on Liability TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

11. Indemnification You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website, including, but not limited to, any use of the Website's content, services, and products other than as expressly authorized in these Terms or your use of any information obtained from the Website.

12. Dispute Resolution: Binding Arbitration and Class Action Waiver PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

12.1. Informal Dispute Resolution: Before filing a claim against Palkhi Fashion, you agree to try to resolve the dispute informally by contacting info@palkhifashion.com with a description of the issue and your requested relief. If the dispute is not resolved within 30 days of submission, you or Palkhi Fashion may initiate formal arbitration proceedings.
12.2. Arbitration Agreement: You and Palkhi Fashion agree that any controversy, claim, action, or dispute between you and Palkhi Fashion arising out of or relating to these Terms, the breach thereof, your access to or use of the Website or Services, any products or services purchased, or any alleged violation of any federal, state, or local law, statute, or ordinance (each, a "Claim"), shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association ("AAA") in accordance with its applicable Consumer Arbitration Rules. Arbitration means that an arbitrator, not a judge or jury, will decide the Claim.
12.3. Arbitration Procedures: Claims shall be heard by a single, neutral arbitrator. The arbitration shall be held in Harris County, Houston, Texas, USA. However, the parties may agree to appear in person, by phone, or through the submission of documents. The arbitration will be governed by the Federal Arbitration Act ("FAA") and the internal laws of the State of Texas. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this agreement to arbitrate.
12.4. Opt-Out of Arbitration: You may opt out of this arbitration agreement. To opt out, you must notify Palkhi Fashion in writing within 30 days of the date that you first purchase a product or service subject to these Terms. You must mail your written notification to: Palkhi Fashion, Attn: Arbitration Opt-Out, 9412 Hwy 6 S, Houston, Texas 77083, United States. Your notice must include your name, address, and a clear statement that you wish to opt out.
12.5. Class Action Waiver: You and Palkhi Fashion agree that each may bring Claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class action, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's Claims and may not otherwise preside over any form of a representative or class proceeding.
12.6. Enforcement: This arbitration agreement survives the termination of your relationship with Palkhi Fashion. Any judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

13. Governing Law and Jurisdiction All matters relating to the Website and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule.

Subject to the binding arbitration provisions in Section 12, any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website that is not subject to arbitration or is permitted to be brought in court (such as to enforce an arbitration award or if you opt out of arbitration) shall be instituted exclusively in the federal courts of the United States or the courts of the State of Texas, in each case located in the City of Houston and County of Harris. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

14. Modifications to Terms We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

15. General Provisions

15.1. Entire Agreement: These Terms and our Privacy Policy constitute the sole and entire agreement between you and Palkhi Fashion regarding the Website and Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.
15.2. Severability: If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
15.3. Waiver: No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
15.4. Assignment: You may not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section is null and void. We may assign our rights or delegate our obligations under these Terms without restriction.

16. Contact Information If you have any questions about these Terms, please contact us at:

Palkhi Fashion 9412 Hwy 6 S Houston, Texas 77083 United States